Client Industry
Government
Client Environment
Existing enterprise-level infrastructure
The Problem / Opportunity
The organization’s existing session border controller needed to be extended and a new SBC created and configured to support Direct Routing into Microsoft Teams.
The WME Solution
WME implemented Direct Routing from the session border controller to Microsoft Teams, connecting the client’s existing Cisco PBX system into their Teams environment.
Challenges Encountered & Solved
The environment was large and complex, with limited access to the SBC and Office 365, which WME worked through to complete the integration.