Client Industry
Food
Client Environment
Existing enterprise-level infrastructure
The Problem / Opportunity
The organization needed a new session border controller created and configured for Direct Routing, integrated with its existing Cisco PBX system.
The WME Solution
WME implemented Direct Routing from the session border controller to Microsoft Teams, connecting the client’s existing PBX system into their Teams environment.
Challenges Encountered & Solved
The environment was large and complex, and the client had limited prior experience working with SBCs and Teams, which WME helped guide them through.